Beachcroft Wansbroughs choose SRC & WinScribe for firm-wide roll-out
London, 9 August 2004 - Top 25 national law firm, Beachcroft Wansbroughs, is rolling out the WinScribe digital dictation workflow solution from SRC to all the London offices following the successful completion of a pilot in the firm's Commercial Property department in the Bristol office which has significantly reduced document turnaround times and improved team working.
The SRC WinScribe solution was originally piloted in Beachcroft
Wansbroughs' Bristol office, by 30 fee earners and 20 secretaries.
Since going live in October 2003, the team expanded to include an
additional 9 fee earners whilst continuing to improve on client service
and delivery standards.
"We started looking at digital dictation last year with a view to
improving the firm's client service, enabling remote working for fee
earners and creating virtual teams across locations. It soon became
obvious that despite the large number of systems available only a very
small number were worthy of closer evaluation, "said Director, Jeffery
Ng.
"Not only was WinScribe the easiest system to use, but with over 9 years
in the marketplace it has also been around the longest and has the
largest customer base of any digital dictation system. This gave us a
lot of confidence in our choice.
"SRC provide national coverage, which can support the structure of our
firm; they also understand the requirements of the legal sector and have
experience of working with a range of law firms. These factors will
have a positive effect on the successful roll out of the SRC WinScribe
solution from our Bristol office to other locations across the UK.
Lesley Turner, Location Manager at Beachcroft Wansbroughs added,
"Document turnaround times have been cut and the system's thorough
management reporting will contribute to our resource planning.
"The implementation of the Winscribe system has been very smooth and SRC
have proven themselves very easy to work with.
"Fee earners and secretaries tell us that the system is helping them to
deliver a better service to clients. Our secretaries in particular have
quickly become fans of the WinScribe system because it allows them to
see immediately the status of work and to plan their day much more
effectively."
In addition to comprehensive implementation services including project
management, on-site installation and training and support, SRC hosted
lunchtime workshops for groups of the firm's fee earners and secretaries
to explain how the solution would deliver working flexibility and enable
significantly increased teamwork.
"Beachcroft Wansbroughs prides itself on using innovative technology to
deliver the very highest level of client service and we are delighted
that the SRC WinScribe solution has become a key part of this
initiative," said Chris Hart, SRC CEO.
"The firm's decision to choose SRC and WinScribe is yet another signal
that diligent law firms are choosing this proven solution in order to
deliver a rapid return-on-investment as well as meet their long-term
future requirements."
Beachcroft Wansbroughs joins SRC's growing list of WinScribe customers
which includes leading law firms Irwin Mitchell, Morgan Cole, Dickinson Dees,
Berrymans Lace Mawer, Hill Dickinson, Hugh James, Pannone & Partners,
Cobbetts, Dawsons and Memery Crystal, together with The Corporation of
London, The Court Service and The Valuation Office.