Kent County Sheriff Department Improves Efficiency with WinScribe Digital Dictation

Chicago, February 5, 2007 – The Kent County Sheriff department in Michigan is reporting significant productivity gains following installation of WinScribe digital dictation software.

 With Kent County’s increasing population, the past year has resulted in an increase of dispatched police calls of 3.8 percent. This has resulted in an increase in the number of police reports being turned out and more backlogs than ever before. On average, 500 dictations are carried out every week and an efficient system for turning around reports is a key component for delivering an effective service to the community.

 In a bid to make the dictation and transcription process more manageable, a key factor was a new dictation system which would enable more efficient workflow management. 

After an evaluation of several solutions, the WinScribe digital dictation solution, supplied by Van Belkum (provider of Voice and Data Technologies), came out top due to its flexible nature and ability to easily track work.

“The system has been a wonderful upgrade to the previous dictation system we used,” explains Deputy Dale DeKorte. “It is user friendly, easy to run and works well and has significantly cut down on my report call in time,” he adds.

 About WinScribe
WinScribe is a world leading provider of digital dictation software supporting business requirements for digital dictation, transcription, voice recognition, and workflow management.  First developed in 1995, WinScribe has offices in the USA, UK, New Zealand and Switzerland, with more than 100 sales partners in over 25 countries supporting more than 300,000 users worldwide. WinScribe is fully customizable to meet the needs of a number of significant vertical markets including Legal, Law Enforcement, Healthcare, Transcription, Insurance and Government sectors. www.winscribe.com

For further information contact:
WinScribe Marketing
marketing@winscribe.com
+64 9 486 9010