Digital Dictation for Transcription Service Providers

Flexible tools that make your job easier

As a transcription service provider you face many challenges. Your clients demand an easy method for transmitting dictation projects to you. You receive those projects in multiple file formats all of which must be processed in a timely manner. You have staff that work remotely. You need a solution that is both affordable and easy to use.

Winscribe Dictation software offers you

• The ability to transcribe anywhere where there is internet connection – securely – and with automated job routing so you are always up and working
• Ability to share jobs seamlessly so workload can be distributed 
• Rule based assignment – jobs are routed based on your prescribed rule based settings (i.e. job type, author)
• Ability to promote priority projects. Always meet your deadlines
• Flexibility to use your preferred hardware
• Full integration with your existing document management system 
• Optional speech recognition technology for improved productivity

Optimize your workflow

Being able to see the workloads of individual transcriptionists and to reallocate workflows according to your administrative decisions means an optimum use of resources. It allows you to proactively identify and correct bottlenecks. The reporting available within the digital dictation system allows for close analysis of individual and group workloads in real time.  Intelligent workflow management enables sharing of server hardware across any number of users or multiple sites.

Your clients can dictate their work in the one format or combinations of formats that work best for them. Winscribe’s Telephony Server makes it possible to create documents using any type of mobile or fixed line phone to dictate the work.  For maximum efficiency, custom prompts can be created to provide voice forms that deliver a series of automated verbal cues so a pre-structured document can be completed with the answers supplied.

Use your preferred hardware

Being able to maintain current work practices will get you easier buy-in from your staff when introducing a new technology to your organisation.
The ability to choose headsets and foot pedal devices that suit the way your transcriptionists work without being limited to a specific model or brand gives you all the flexibility you want when selecting your hardware.

Work from home, or wherever you choose

Our web based workflow dictation allows transcriptionists to work from home or wherever as long as they have internet connection which means flexible working practices without jeopardizing performance. Whether they work at the office or remotely, transcriptionists have the exact same software features available to integrate their work into your processes and maximise their productivity.

Speech Recognition for faster transcription at lower cost

If it suits the way your clients work, speech recognition technology can be used to transform some dictation into text before being offered to the transcriptionist for editing. The transcriptionist is presented with the recognized text together with the synchronized voice file for completing the job.  This way, integrated speech recognition further increases time and cost savings of digital dictation and workflow management.

Integrate to make the most of your technology investments

As documents are created they also need to be managed. This can be as simple as ensuring they are correctly filed within your organisation or it can be a more complex requirement to ensure the document creation process is dynamically linked to your live document management system. Either way, Winscribe makes it easy by using existing document management integrations or by providing the ability to quickly and easily create a custom integration. 

Fast return on investment (ROI)

By leveraging your most precious resource, your transcriptionists, the Winscribe solution provides a robust tool to promote more transcriptions per hour from each person while providing your transcriptionists with an easy to learn, easy to use technology. And best of all, incorporating a Winscribe Dictation solution comes with a fast return on investment (ROI). Cost savings are attributed to increased transcription productivity and improved turnaround time, the ability to share hardware across multiple offices, decreased courier costs and indirectly to enhanced customer and employee satisfaction levels.

You can choose to purchase the software as an in-house package or gain access to the software on an on-demand basis (SaaS) over the web where all software and servers are managed by Winscribe which saves you the need to  buy, install, maintain or upgrade any software or servers.