Telephony

Use any touch tone phone to manage your dictation

The telephone – whether voice over IP or standard line – is still a preferred business tool for many. Being able to create and manage dictations from any phone on the planet makes for a flexible approach for any organisation.

By adding Winscribe’s Advanced Telephony Server to your dictation solution, you can:

• Dictate, transcribe and review using the telephone 
• Completely customize your prompting to match any existing telephony menus your are used to 
• Convert text to speech so that information such as customer details and other data fields can be spoken to you
• Work with VOIP technology and handsets 
• Customize keypad controls to match your own systems such as voice mail 
• Search for jobs over the phone and review them
• Integrate external data for validation or later document integration directly into the telephone interface
• Record and transcribe structured dictation based on customized questionnaires

Telephony Brochure

Case Study New Zealand Police