Visibility and Workflow Management
Have complete visibility and control over your dictation workload and manage your transcription staff from wherever you are
Monitor and manage your dictation workload wherever you are
- Winscribe provides an at-a-glance view of jobs in the system from both desktop and mobile devices, meaning you are always in control of your dictation workflow
- Allows for more efficient management and elimination of peaks and troughs in your transcriptionists’ workload
- The Winscribe Web Manager lets you quickly and easily manage users and monitor system input and output, define workflow parameters, manage groups & departments, and enables managers to view real-time data of the work currently in the system
- In a single, easy to interpret view, you are provided with a snapshot of the entire dictation and transcription process in real time. As they say, knowledge is power.
Adapt in real time, maximize your dictation output
- Real time data means Managers can identify bottlenecks and re-distribute work accordingly, resulting in improved transcription efficiency. This process can also be automated with rule-based workflow routing options, and even further optimized with the help of Winscribe BPM
- Alarms can be set up in the system to alert managers when important events occur, such as a letter with high importance being behind the expected turnaround time, resulting in improved customer service standards
- Winscribe reporting capability within the system allows for comprehensive data on system performance and user productivity. Graphic representation/charts makes complex data easy to understand so that managers can react quickly to changes
Or continue the Winscribe Digital Dictation™ Tour below