Winscribe Inc Ltd – Privacy Policy

Winscribe Inc Ltd is a New Zealand based private company, and Winscribe Europe Limited, Winscribe USA Inc., and Winscribe Australasia Pty Ltd operate under its ownership. As a long-term supplier to healthcare organizations, government institutions, the legal sector and other professional businesses, Winscribe maintains strict data governance processes ensuring the security of all data controlled or processed by Winscribe. Winscribe Europe Limited is ISO 27001 and ISO 9001 certified, and data governance is aligned with GDPR regulations.

Our Data Protection Officer is Ian Gibbons who can be reached at igibbons@winscribe.com or by calling +44 (0) 207 471 0100.

This privacy policy explains how we use any personal information collected by Winscribe.

 

Topics

 

What Information Do We Collect About You?

Winscribe holds contact information for the sectors we operate in. This information is limited to public classification business data including name, business email address, business phone number, and, in some cases, job title of contact. In rare cases we store the personal email address or phone number when that has been supplied by the individual as the primary contact method.

This information is collected when you register with us, provide information at events, use our website contact forms, contact us via email/phone, or when you voluntarily participate in competitions, complete surveys or provide feedback.

Winscribe websites (domain names www.winscribe.com, www.winscribe.fr and www.winscribe.co.uk) use cookies, please refer to the ‘Cookies’ section for more information.

 

How We Use The Information About You?

We collect information about you to process your inquiry or order, manage your account, resolve consumer and/or product issues and, if you agree, to email/call/mail you information about our products and services we think may interest you as part of a newsletter or promotional campaign. These communications may also contain interesting personal stories or customer testimonials focused towards your industry.

We ask you to share your information with us for purposes including, but not limited to:

  • Receiving information about Winscribe products and services;

  • Managing your Winscribe account;

  • Processing your inquiry or order;

  • Resolving consumer or product issues and administering product support

  • Registering certain products or enhancing functionality;

  • Participating in Winscribe online communities, including our social media channels/pages and blogs;

  • Storing your preferences for future interactions and communications from Winscribe;

  • Helping us to develop products and create campaigns that are designed around you, optimize customer services and continuously improve our websites;

  • Helping us to improve products and services, and allowing Winscribe to keep you informed of, or involve you in testing of, new products and services;

  • Receiving personalized messages, newsletters, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Winscribe websites/social media/blogs. For more information on how we use cookies, click here.

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented, if required by law.

For more information about our information gathering and cookies usage, please see the following sections below: “Cookies” and “Information Gathering”.

Winscribe will not share your information for marketing purposes with third party companies.

Information shall be kept subject to data cleansing (in cases of old data, uncontactable or email bounces and requests of deletion).

 

Marketing

We would like to send you newsletters or emails containing staff/customer stories, promotions and news about your sector, as well as information about our products and services and where Winscribe will attend events or appear in press material. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email marketing@winscribe.com.  

 

Customers of Winscribe Products

As part of our services to existing customers and to efficiently fulfil our contract to our customers, Winscribe user contact information is used. This information is strictly business contact details only (name, email, business name, business address, phone number and occasionally job title, when supplied). Winscribe may contact existing users as part of customer feedback surveys, in order to further develop our product and improve our services. Winscribe users are also placed on our customer newsletter list ("The Winscriber"). This e-Newsletter contains sector relevant articles and stories, news items, as well as information about our products and marketing activities (what events we are attending, articles about us featured in the press, etc.).

You have a right at any time to request us to cease contacting you. If you do not wish to receive our newsletter email marketing@winscribe.com to be removed. Customer surveys are deemed an essential part of the fulfilment of the contract and are infrequent. However, if you wish to request to be removed from Winscribe’s communication lists, please contact the DPO (see below for contact details) or marketing@winscribe.com.

 

Access to Your information & Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email marketing@winscribe.com or write to us at the following address:

Winscribe Europe,
85 Uxbridge Road, Ealing Cross
Ealing
London
W5 5TH, United Kingdom

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Winscribe’s websites uses cookies. This allows us to improve our website’s content, layout and performance. As with all information collected at Winscribe, information obtained through the use of cookies is not shared with any third parties. If you do not want this site to place a cookie on your browser and track your activity, you may leave the site or you may browse the site using privacy mode in your web browser. You do not need to have cookies enabled in your browser to view the Winscribe website, however for some applications, such as logging into a secure area on the Winscribe website, the site may not display as expected when cookies are turned off.

For more information about cookies, how to disable cookies in your particular browser, and how to remove cookies that have been placed on your machine, please visit: http://www.allaboutcookies.org/manage-cookies/.

You can find further information on how to alter your cookie settings for the browser that you use from the following list:

 

Information Gathering

You can examine our entire web site without providing any information whatsoever. Our website’s request-for-more-information/contact us form requires users to give us contact information. This information is used to provide information to those who inquire about our products. This information is also used to get in touch with customers when necessary. Depending on the sales territory, this information may be shared with certified Winscribe resellers to provide information to those who inquire about our products. Never does contact information get shared with third parties outside of the Winscribe certified reseller network. From time to time, the information gathered through this site will be used to notify you about Winscribe products and services that we think will be of interest to you.

If you fill out a web form on this site, your information will be stored in our CRM system, and some elements of your past browsing on this site may be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. However, if you use private browsing as described above, you may provide us your information without making your past browsing activity available to us. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site.

If you opt-in to our newsletter or any of our other marketing emails, clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur you can unsubscribe from our mailings or use private browsing mode to avoid tracking.

Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. The only personal information that we capture has been specifically submitted to us through the request-for-more-information form.

 

Precautions for Children

Winscribe Inc Ltd does not attempt to collect personal information from children. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.

 

Information Usage

When you disclose personal information to us it stays within Winscribe and its certified sales partner network. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.

 

Security Measures

Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

 

Social Media

When you participate in various social media forums like Twitter, LinkedIn, YouTube, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

Winscribe is bound by the privacy practices or policies of these third parties, as well as this Privacy Policy, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the Winscribe Pages), certain personal data may be shared with Winscribe about your online activities and social media profiles (e.g. interests, user name, photo, comments and content you have posted/shared etc.).

 

Cloud

Winscribe may store your personal data in a cloud. This means that your personal data may be processed on behalf of Winscribe by a cloud service provider and could be stored in different locations around the world. Winscribe makes use of organizational and contractual measures to protect your personal data and to impose similar, but in no way less restrictive, requirements on our cloud services providers, including requirements that your personal data be processed exclusively for the purposes mentioned above.

 

Other Websites

Our website contains links to other websites. This privacy policy only applies to Winscribe domains (www.winscribe.com, www.winscribe.fr and www.winscribe.co.uk) so when you link to other websites you should read their own privacy policies. Winscribe Inc Ltd is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Winscribe Inc Ltd does not endorse any of the products or services marketed at these other sites.

 

Your Rights

Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. You may make these requests regarding your personal data by contact marketing@winscribe.com or Ian Gibbons, Winscribe’s Data Protection Officer, at igibbons@winscribe.com or by calling +44 (0) 207 471 0100.

You will also be provided with an opt-out opportunity when necessary and we will comply with any local legislation.

 

Changes to Our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on May 3, 2018.

 

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: marketing@winscribe.com

Or write to us at:

Winscribe Europe
85 Uxbridge Road
Ealing Cross
Ealing
London
W5 5TH, United Kingdom

To contact Ian Gibbons, Winscribe's Data Protection Officer, email igibbons@winscribe.com or call +44 (0) 207 471 0100.

Contact Us

North America

+1866 494 6727

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Australia

+61 2 9045 7500

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UK & Europe

+44 (0) 207 471 0100

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Rest of the world

+64 (9) 486 9010

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