Laguna Pathology Streamlines Dictation Workflow with Winscribe
Chicago, IL (PRWEB) November 18, 2009 – Winscribe, the market innovator in digital dictation, transcription, and workflow management solutions announced today that Laguna Pathology has deployed Winscribe Dictation to gain control of its dictation process and streamline its dictation workflow process.
Prior to using Winscribe Dictation, physicians at Laguna Pathology utilized a telephony-based product. The telephony solution began failing and replacement parts were not only expensive but were hard to find. Seeking an alternative solution, the group sought to review internet-based digital dictation workflow management solutions. The audio quality of the dictations captured was a key consideration as was the cost of the solution. Winscribe was selected because it met the needs of the group at a cost that was far less expensive than the competing products.
“We currently have five transcriptionists who are happily working from home. Our eight physicians are able to dictate from anywhere at any time,” explains Heather Fera, Office Coordinator for Laguna Pathology. “Since the implementation of Winscribe we have peace of mind knowing that dictations are sent and collected with ease by all users. Our transcriptionists now see how much work is in the queue to be completed – our old system did not provide us with this visibility. All of our users adapted to the system with ease, and they now have greater control as a result of the enhanced visibility.”
Executive Communication Systems of Ventura, California, is the authorized Winscribe Partner who supported Laguna Pathology throughout the sales and implementation process.
“We are very happy with Executive Communication Systems. They were able to come into our busy and chaotic work atmosphere to train us and set up the system quickly. We have needed minimal support after the system fully launched, but in the rare occurrence when we have called them, they have always been available and quick to assist,” concludes Fera.
About Laguna Pathology
Laguna Pathology Medical group is located at Mission Hospital in Laguna Beach, California. The group was formed in 1990 by Dr. Christopher Vanley and Dr. Eric Miyamoto to provide accurate and meaningful tissue analysis to both patients and physicians in a timely manner. The group has experienced significant growth in the last two decades. The group now offers expertise in many areas including dermatopathology, prostate pathology, gastrointestinal pathology, breast pathology, and cytopathology. Learn more at the group’s website: www.lagunapathology.com.
About Executive Communication Systems
Executive Communication Systems (ECS) has been providing dictation/transcription equipment and accessories designed to address the needs of their customers since early 1990. Building a relationship and continual open dialogue with their expanding customer base assures the concerns and needs of their customers converge harmoniously with the products and services they sell. Executive Communication Systems has carefully cultivated a seasoned sales, service and support team of factory trained, knowledgeable, courteous and considerate individuals, proud of the roles they play here at ECS servicing over 25,000 customers worldwide. Learn more at www.tvps.com.
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