Update: iPad Dictation for Solicitors – a First in the UK legal market
Southern’s Solicitors in North East Lancashire, UK, rolled out the Winscribe dictation system into fee earners' iPads – a first in the UK legal market.
In line with Winscribe’s drive to deliver customer solutions that are innovative and progressive, the iPad dictation capability provides Southern’s fee earners with a simple and convenient way of recording, monitoring and reviewing dictations from any location using Wi-fi and 3G access. The solution extends the Winscribe mobility suite at Southern’s who are already utilising our BlackBerry software.
Steven A. Jackson, Partner at Southerns, commented:
"Users are very excited by the new solution and the Speech Recognition functionality from the apps, which make completing dictations and other admin tasks quicker and easier. It's crucial for us to be responsive and provide customers with their paperwork as quickly as possible - this solution lets us do this, and thereby improves client service."
Tony Swain, Director at Aquasoft Solutions Ltd, who manage the IT infrastructure at Southerns Solicitors, said of SRC, Winscribe’s Platinum Partner who deployed the solution:
"SRC have been excellent. Their project management, implementation and support teams have been of great help and, enabled us to deploy the solution in just a few weeks - it has been the fastest roll out of technology we've ever experienced."
Jason Heyman, Account Director at SRC, said:
"The ability to deliver exceptional customer service has become an imperative for legal firms. SRC and Winscribe have worked closely with customers to develop and deliver solutions that can help businesses achieve this goal. And now that SRC and Winscribe have become one company (announced in November 2011); our customers get an even better offering from the new, bigger, brighter Winscribe team."
The Winscribe ‘Mobility Suite’ is available for all iPhones, iPod Touch, iPad tablets, Windows mobile, BlackBerry Smartphones and Android enabled devices.